If you are one of those people out there who happens to own an iPhone 4 and you haven't already received your free case, then what in the world is wrong with you!? It's free! And the offer is ending soon! In less than three weeks Apple will cancel their offer. Why are they doing this you may ask? Well, the answer to that is simple. The antenna signal loss issue related to the iPhone 4's design apparently isn't as big as a problem as Apple originally thought.
According to an update on Apple's Web site today, "We now know that the iPhone 4 antenna attenuation issue is even smaller than we originally thought. A small percentage of iPhone 4 users need a case, and we want to continue providing them a bumper case for free. For everyone else we are discontinuing the free case program on all iPhone 4s sold after September 30, 2010. We are also returning to our normal returns policy for all iPhone 4s sold after September 30. Users experiencing antenna issues should call AppleCare to request a free bumper case."
To simplify, Apple will give free cases to iPhone 4 users on a case-by-case basis. Those users who experience signal degradation using an iPhone 4 can still acquire a free case after September 30 through customer service. The only difference is that there will no longer be an across-the-board offer for a new case nor a refund for purchasing a case.
Apple is also reverting to their standard 30-day return policy. In July Apple stated that in response to the problems with the iPhone 4's antenna, the company would extend its return policy and waive its normal restocking fee.
Apple said when it first started the offer that they would "reevaluate" the offer after September 30. Apple announced the free case offer in July, a mere month after the iPhone 4 debuted. Apple also admitted that the new design of the external antenna did cause an increase in dropped calls over the previous iPhones.
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